PRIVACY & COOKIE

ANNAMA COLIVING (hereinafter "we," "our," or "us") is committed to protecting your privacy. This privacy policy describes ANNAMA COLIVING's practices regarding information collected from users who access our website www.annama.it (the "Site") or who otherwise share personal information with us. This policy also includes information regarding our use of cookies. The following policies are designed to protect your privacy and ensure that your personal information is treated securely and responsibly. We encourage you to periodically review this policy to stay informed about our latest privacy practices.

Privacy Statement

Information we collect

We collect two types of data and information from Users:

  • Non-personal information. This is unidentified and non-identifiable information that may be collected when you use the Site. We are not aware of the identity of the User from whom this information was collected. This information includes aggregated data on Site usage and technical information transmitted by your device (e.g., browser type, operating system, language preferences, access time, etc.), collected to improve the functionality of our Site. We also collect information about your activities on the Site (e.g., pages visited, online browsing, clicks, actions, etc.).
  • Personal information. This is identifiable information, meaning data that identifies an individual or can be identified with reasonable effort. This includes:


  • Device information: geolocation data, IP address, unique identifiers (e.g., MAC address, UUID), and other information related to your use of the Site.


  • Registration data: When you sign up for our newsletter, we ask for your full name and email address.
  • Contact information: When you fill out the "Contact Us" form, we ask for your full name, phone number, and email address.
  • Booking Data: When you make a reservation online, we ask for your full name, contact information, demographic information, and payment information.

Sources from which we receive personal information:

  • When you voluntarily provide your data by filling out a form or booking online.
  • When you access or use the Site in connection with our services.
  • From third-party providers, services, and public records (e.g., web traffic analysis tools).

Use of information

We use the information we collect for the following purposes:

  • To maintain internal records.
  • To send you communications relating to our services, technical information, and responses to any support requests.
  • To periodically send you promotional emails about new products, special offers, or other content that may be of interest to you.
  • To show you advertisements while you use the Site (see the “Advertising” section).
  • For marketing purposes (see “Marketing” section).
  • To personalize the Site based on your interests.
  • For statistical and analytical purposes aimed at improving the Site.

Advertising

We may use third-party advertising technologies to display ads while you are accessing the Site. These technologies may use information about your use of the Site to serve you targeted advertising (through the use of third-party cookies in your browser).

Marketing

We may use your personal information (e.g., name, email, phone number) directly or through our suppliers to send you promotional materials relating to our services.

Out of respect for your right to privacy, every marketing communication includes an option to no longer receive such communications. If you unsubscribe, we will remove your email address or phone number from our mailing lists.

Please note: Even if you have unsubscribed from marketing communications, we may still send you important communications related to our services (e.g., administrative or customer support notices).

Sharing information

We do not rent, sell, or share your personal information with third parties, except in the following cases:


  • Third-party service providers: We share data with third parties involved in providing our services. These parties may use the information only for the purposes indicated and may not disclose it to others.
  • Authorities: We may share your information with competent authorities when required by law or to exercise our legal rights, prevent illegal activities, or ensure the safety of individuals.
  • Business Transitions: If our business (or any part of it) is sold, merged, or transferred, personal data may be transferred with it, including to the owners of properties we manage.

User rights

You have the right to:

  • Receive confirmation of whether your personal data is being processed;
  • Receive a copy of the personal data you have provided to us, in a structured and machine-readable format;
  • Request the rectification or deletion of your personal data;
  • Object to the processing of your data;
  • Restrict the processing of your data;
  • Lodge a complaint with a supervisory authority.


However, these rights are not absolute and may be subject to legitimate or legal requirements on our part.

Data retention

We retain your personal data for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our policies. The retention period depends on the type of data and the purpose of its processing, in compliance with applicable regulations. We may correct, update, or delete incomplete or inaccurate data at any time.

Safety

We use standard security measures to protect our Site and user information. However, we cannot guarantee absolute protection from unauthorized access and disclaim any liability for such incidents. We require our third-party providers to implement similar security measures consistent with this policy.

Cookie Policy

Definition of Cookies

A cookie is a small file that is sent to your browser while browsing a website and stored on your device. Cookies serve a variety of purposes, including: navigating between pages, saving preferences, automatically activating features, and collecting statistical data.

Types of Cookies

The Site uses the following types of cookies:

  • Temporary 'session cookies', deleted when the browser is closed. They allow normal use of the site.


  • 'persistent cookies' saved for a defined period, used, for example, to remember your preferences for subsequent visits.
  • 'third-party cookies' set by external services that provide content or analytics (e.g., traffic analysis tools).


Cookies do not contain personally identifiable information, but the information collected may be linked to your personal data.

We also use Google Analytics to collect information about how the Site is used. We do not associate this data with personal information. Google is bound by its Terms of Service and Privacy Policies.

Revokes the consensus

You can withdraw your consent to cookies at any time by changing your browser settings or deleting cookies from your device. However, disabling cookies may limit some features of the Site.

Learn more

We reserve the right to periodically modify this privacy policy. Substantial changes will be effective immediately upon posting on the Site. The date of the last modification will be reflected in the "Last modified" section. Your continued use of the Site after such changes constitutes acceptance of those changes.

For general questions about the Site or the processing of your personal data, you can contact us at info@annama.it.

Last modified: August 5, 2025